WHERE IS THE CUSTOMER SERVICE?Rick Rock
If you dread calling customer support because you know you’ll be on hold forever, you are not alone. A new survey of2,000 Americans reveals that 24 percent would opt to shave their head rather than speak with customer service — and that’s not the only extreme people are willing to go to. Instead of trying to resolve an issue, people would rather do their taxes, go to the dentist, or go to the DMV. Twenty-two percent would even choose to spend a night in jail over dealing with a customer support representative.
Source: One Poll survey